Great Icebreakers

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Liz explains why effective Icebreakers (or 'conversation starters') always use open-ended questions, rather than close-ended questions. 

She also explains the psychology behind why close-ended questions are less likely to get a conversation going, even though they might feel less awkward to say to a stranger. 

After this lecture you will be able to...

  • Create great Icebreakers that lead to successful sales conversations.
  • Overcome fears around using Icebreakers to talk to strangers.
  • Use Icebreakers to gather valuable intel about your potential customers that maximize your chance to have a successful sales conversation.