Role Playing: Meet ‘Newbie’ You must first complete Quiz: What Are the ‘Five Easy Steps’? before viewing this LessonYou need to sign up to access this content. In this lecture you will... Watch as an imaginary company 'Newbie' has a successful sales conversation using the 5 easy steps. 'Newbie' sells online course management software, similar to what you're using to take this course! Be able to identify these 5 easy steps during a successful sales conversation: Icebreaker, Quick Intro, Lead Interview Next Steps, Disengagement.